Install and activate your eSIM

on iPhone

Install just hours before your trip and activate during your flight or when you arrive at your destination.

Select "Install with QR Code" if you have the code on another device to scan.

Select "Install Manually" if you are unable to scan the QR code.

Install just hours before your trip and activate during your flight or when you arrive at your destination.

Select the device on which you will perform the installation.

Select "Install with QR Code" if you have the code on another device to scan.

Select "Install Manually" if you are unable to scan the QR code.

Select the device which you are going to complete the process on

Learn step by step

Select the type of installation you wish to perform

Before you begin installation with a QR code, there are a few important points to be aware of:

  • You must have the QR code on another screen or device to scan it with your phone camera.
  • Make sure you have a stable internet connection throughout the process.
  • Please note that the QR code can only be scanned once.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Before you begin manual installation, there are a few important points to be aware of:

  • Manual installation codes can only be used once.
  • Make sure you have a stable internet connection throughout the process.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Before you begin installation with a QR code, there are a few important points to be aware of:

  • You must have the QR code on another screen or device to scan it with your phone camera.
  • Make sure you have a stable internet connection throughout the process.
  • Please note that the QR code can only be scanned once.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Before you begin manual installation, there are a few important points to be aware of:

  • Manual installation codes can only be used once.
  • Make sure you have a stable internet connection throughout the process.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Let's get started together

01.

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code.

If you have not received your code, please contact us.

02.

Scan the QR code

Open your camera on the iPhone you will be installing the eSIM on and scan the code. You can also go to "Settings", then "Mobile Data" and select "Add Data Plan" to scan the code from there.

03.

Follow the installation steps on your iPhone

Scanning the code will start the installation process. Use our guide below for step-by-step configuration.

01.

Open your email

Find the email where we sent you the Android activation code when you made the purchase.

If you have not received your code, please contact us.

02.

Open "Settings" on your device

Press "Connections" and enter the "SIM card manager". Now press "Add eSIM" to start the installation process.

03.

Follow the installation steps

Select "Scan QR from service provider", and press "Enter activation code". Follow the steps that your device displays.

Activation guide for your eSIM

Install your data plan

01. Install your data plan

The installation process will start automatically when you scan the QR code on your iPhone.

Click on Continue

Mobile configuration completed

02. Mobile configuration completed

Your plan has now been installed.

Click on Done

Label your data plan

03. Label your data plan

Give your new Roambit line a name to identify it. For example: "Roambit Spain".

Click on Continue

Choose your default line

04. Choose your default line

Select the "Primary" option to continue using your number to receive messages and calls.

Click on Continue

iMessage and FaceTime

05. iMessage and FaceTime

Select the "Primary" option to continue using your number for iMessage and FaceTime.

Click on Continue

Mobile data

06. Mobile data

Select the "Secondary" option.

Keep "Allow Mobile Data Switching" turned off to avoid additional roaming charges.

Click on Continue

⚠️

Your iPhone may activate the plan immediately. To avoid using data before your trip, turn off roaming on all your mobile data plans and turn it on when you have arrived at your destination.

eSIM installation guide with QR code

Settings

01. Settings

Go to your phone settings and then to "Connections". Verify that you have a stable internet connection (Wi-Fi or mobile data).

SIM card Manager

02. SIM card Manager

When you enter "Connections", look for "SIM card manager" to find your eSIM installation options.

Add your eSIM

03. Add your eSIM

Under "eSIMs", select "+ Add eSIM" to start the installation process of your new mobile plan.

Installation Options

04. Installation Options

Select "Scan QR from service provider".

Have the QR code ready, either printed or on another device. This code will be sent to your email when you make your purchase.

Scan the QR code

05. Scan the QR code

Scan the QR code we sent to your email by pointing the box shown on the screen over the QR code. Wait a few seconds while your new mobile plan is identified.

Add your mobile plan

06. Add your mobile plan

Wait a few seconds until the plan is identified. Press "Add" to add it to your device.

Add your mobile plan

07. Add your mobile plan

Wait a few seconds until the plan is identified. Press "Add" to add it to your device.

Label your new data plan

08. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the option that says "Name".

We recommend naming it, for example "Roambit Spain."

Congratulations! Your plan has now been installed and is ready to activate.

Activation guide for your eSIM

To activate:

  • You must be at the destination for which you purchased your eSIM.
  • We recommend downloading this guide as a PDF so you can access the instructions even when you are offline.
Coming Soon
01.

Open "Settings" on your iPhone and select "Mobile Data"

Step 1
02.

Select the Roambit option in the list

Step 2
03.

Scroll down until you find "Data Roaming" and turn it on.

Step 3
01.

Open "Settings", go to "Connections" and then go to the SIM card Manager.

Step 1
02.

Under "Preferred SIMs", press "Mobile data" and select your new Roambit eSIM.

Step 2
03.

Go back to "Connections" and enter "Mobile networks" and turn on "Data roaming" to activate your eSIM.

Step 3

That's it! Your plan is now active and you can start using your data.

iPhone eSIM active

How do you know your eSIM is active?

You can check in two ways:

  1. 01.

    Make sure there is at least one bar in the signal icon on your iPhone.

  2. 02.

    Go to "Settings" on your iPhone, select "Mobile Data", click on the "Roambit" option and check that "Data Roaming" is turned on.

Android eSIM active

How do you know that your eSIM is active?

You can check in two ways:

  1. 01.

    Make sure there is at least one bar in the new signal icon on your phone.

  2. 02.

    In your device's settings, go to "Connections", and click on the "SIM manager" option. Verify that your new plan is activated and that it is selected as the preferred SIM for mobile data.

Don't worry; we are here for you!

We know this process is not easy, so you can find us 24/7 in our Support Chat.

Coming Soon
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